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Frequently Asked Questions - Service Requests and Service Calls
FAQs - Service Requests and Service Calls
Do I have to pay in advance for repairs on my machine?
How does a service call (non-contract) usually flow?
How does a service call (contract) usually flow?
Two service techs worked on my machine, will I be charged double for their efforts?
Will I be charged for all 8 hours the technician worked on my machine?
Do you guys work on [major brand name] printers/copiers?
Do you charge any type of deposit for repairs?
Will you invoice us once the work is done or do we have to pay immediately?
Do I get charged for your travel time to my machine?
Does the service call carry any type of warranty?