Frequently Asked Question

My machine will require parts. Can I pay for the parts and service call when the parts are installed?

If the service call, parts, and parts installation charge(s) are less than $200, you may wait to pay for the service call and parts when the parts are installed.

If the service call, parts, and parts installation charge(s) will be more than $200, the service call must be paid before the parts will be installed. Payment for the parts will be required if the cost of the parts is more than $100. Additional labor charges (if any) will not be charged until after the technicians have installed the parts.